9 Jobs in Bernalillo, NM
Motus Marketing Solutions is Hiring a Client support representative Near Bernalillo, NM
Are you a friendly, outgoing, and people-oriented individual looking to kickstart your career in customer service and client support?
We're seeking a dedicated Junior Client Support Representative to join our expanding team and become a vital part of our customer service and client support department.
As the Junior Client Support Representative, you'll have the opportunity to meet and greet our valued clients, represent our organization, deliver exceptional client experiences, and ensure their satisfaction.
If you have excellent communication skills, a knack for problem-solving, and a desire to excel in a team-oriented environment, we want to hear from you.
Join us as a goodwill ambassador for our major clients and help us provide exceptional service. Junior Client Support Representative Responsibilities : Interact with clients on a daily basis to provide product and service recommendations, answer questions, resolve concerns, and process requests Provide exceptional client support by establishing genuine rapport and guiding them through available products and services with the utmost level of professionalism, honesty and transparency Maintain a comprehensive working knowledge of products and services to effectively address a client’s inquiries and questions Identify potential client issues and provide quality solutions to resolve the task at hand in an efficient and timely manner Maintain detailed records of conversations, complaints, and interactions using our CRM software Collaborate with fellow team members across the customer service, sales and client support team to ensure a seamless client experience Knowledge, Skills, and Abilities : You will be the face of our organization, so providing exceptional client service is paramount to the success and growth of our firm.
Effective communication skills are essential for assisting clients and resolving their inquiries. Your friendly and outgoing nature will help create positive interactions with clients.
You'll collaborate with colleagues to provide comprehensive client support. Ensuring accuracy and attention to detail in all client interactions is crucial.
Ability to take direction and work in a collaborative, team-oriented environment Education and Experience : High School Diploma : Minimum educational requirement.
Last updated : 2024-05-16
Job Summary
Full Time
$34k-43k (estimate)
05/18/2024
08/17/2024
motusmarketingsolutions.com
Albuquerque, NM
Related Companies
The job skills required for Client support representative include Customer Service, Problem Solving, Products and Services, Communication Skills, Client Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Client support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client support representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client support representative positions, which can be used as a reference in future career path planning. As a Client support representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client support representative. You can explore the career advancement for a Client support representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Representative job description and responsibilities
Client support representatives manage client relationships and provide customer support.
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Client support representatives help customers resolve technical problems associated with a product or service.
02/02/2022: Asheville, NC
They also ensure compliance with standards established procedures for addressing client concerns.
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Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Representative jobs
For this kind of job u need to practice active listening and learn to empathize with your customers.
01/28/2022: Terre Haute, IN
Familiarity with your products or services can do good for you as you work as customer support rep.
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Client support representatives need to be current on technological developments and trends to be effective on their job.
02/25/2022: Harrisburg, PA
Client support agents can find out which tickets need their attention the most by creating customized ticket views.
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Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.
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Step 3: View the best colleges and universities for Client Support Representative.
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